Shipping & Returns
USA - Free Shipping
SightLineReaders.com offers free shipping on all domestic orders placed on our website. Orders ship same day or next business day. First Class USPS is used- you will normally receive your order within 1-4 business days- depending on the mail service. Free shipping is for tracked USPS First Class Mail service only. Air shipments, or Priority Mail services can be arranged for an additional charge.
USA - Free Returns
If you are not 100% satisfied with your purchase, you can return your order for a full refund (Returns must be in re-sellable condition, and in the original packaging). To provide the best possible online shopping experience, our customers do not pay for domestic return shipping. So, if for whatever reason you're not happy with your purchase, use our online return system and we will send you a return shipping label - free.
With SightLinereaders.com 30 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.
- You can return your purchase for up to 30 days from the purchase date.
- Eyeglasses must be in the condition you received them and in the original packaging.
- Return shipping is absolutely FREE.
- You will be provided with a pre-paid USPS domestic label to return the purchase to us. It will come in the form of an email so check your spam folder.
- Once your return is received and inspected (usually within 24 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. All returns will need to be received by our warehouse within 30 days of purchase.
- If you selected expedited shipping for your purchase, your refund will not include any additional shipping charges you selected and paid for.
International shipment costs vary and are presented at check out. No refunds are given on shipping charges.
Returns of International orders are at the purchasers expense.